Shipping and Returns Policy

Shipping Policy

Shipping from Ugly Chews is always free!

Returns & Refunds

We consider refunds on an individual basis. If your order is compromised in some way that makes your chews unusable, we will replace them. If we got your order wrong or if your unhappy with the product for some other reason, we usually don’t want you to return them. We would rather you give them to a friend, donate them to a shelter, or find some other way for them to be useful instead of shipping them back across the country.

For questions or to request a refund, email [email protected]